Privacy Policy

Last updated: 01.06.2025

This Privacy & Cookie Policy is issued by Itality Ltd (“Company”, “we”, “our”, or “us”), the operator of www.passportu.eu. We are committed to protecting your privacy and handling your personal data responsibly. By using the Website, you agree to this Policy.

1. Introduction 1.1 This Policy explains what information we collect, how we use it, and what rights you have. 1.2 We comply with the UK GDPR, the EU GDPR, and other applicable data protection laws. For users outside the UK/EU, we also respect mandatory local privacy requirements.
2. Data Controller 2.1 The data controller is: Itality Ltd 2.2 Email: passportuclub@gmail.com
3. Data We Collect 3.1 Personal data you provide: name, email, phone, uploaded documents, service inquiries. 3.2 Technical data: IP address, browser type, device identifiers, cookies. 3.3 Usage data: pages visited, session duration, referral sources. 3.4 Communication data: records of correspondence with us. 3.5 We do not intentionally collect sensitive data unless you provide them voluntarily in connection with relocation or immigration services.
4. How We Use Your Data 4.1 We process your personal data to: • Respond to inquiries and provide relocation/immigration services; • Improve Website performance and functionality; • Send newsletters/updates (only if you opt in); • Comply with legal and regulatory obligations.
5. Legal Basis for Processing 5.1 Performance of a contract or pre-contract steps; 5.2 Compliance with legal obligations; 5.3 Legitimate interests (e.g., improving services, preventing fraud); 5.4 Consent (for marketing communications and cookies).
6. Data Sharing 6.1 We may share your data with: • Service providers under confidentiality agreements (hosting, IT, communications); • Professional partners for relocation services (only with your consent); • Regulatory or legal authorities where required by law. 6.2 We do not sell or rent your data.
7. International Data Transfers 7.1 Your data may be transferred outside the UK/EU (e.g., to cloud or service providers). 7.2 In such cases, we ensure safeguards in line with GDPR (e.g., Standard Contractual Clauses).
8. Data Retention 8.1 We keep personal data only as long as necessary for the purposes described or as required by law. 8.2 Data no longer needed will be securely deleted or anonymised.
9. Cookies 9.1 What Are Cookies? Cookies are small files placed on your device to make websites work, improve functionality, and analyze usage. 9.2 Types We Use: • Essential cookies – required for Website operation; • Analytics cookies – track traffic and usage (e.g., Google Analytics); • Functionality cookies – remember user preferences; • Marketing cookies – used only with consent. 9.3 Managing Cookies: On first visit, you will see a cookie banner asking for consent to non-essential cookies. You can manage or withdraw consent anytime via browser settings or the banner.
10. Your Rights 10.1 Under the UK GDPR and EU GDPR, you have the right to: • Access your personal data; • Correct or delete data; • Restrict or object to processing; • Withdraw consent at any time; • Data portability (where technically possible); • File a complaint with the UK ICO or your local EU authority. 10.2 For users outside the UK/EU, we will respect equivalent mandatory rights under your local law, if applicable.
11. Security 11.1 We use technical and organizational measures to protect your data against unauthorized access, misuse, or loss. 11.2 No online system is 100% secure. 11.3 In the event of a personal data breach likely to result in high risk to your rights, we will notify you without undue delay and no later than 72 hours after becoming aware of it.
12. Children’s Privacy 12.1 Our Website is not directed to children under 16. 12.2 We do not knowingly collect personal data from minors.
13. Updates 13.1 We may update this Policy from time to time. 13.2 Changes will be published here with the “Last updated” date. 13.3 Continued use of the Website means you accept the updated Policy.
14. Contact 14.1 If you have questions about this Policy or your rights, please contact us: 📧 Email: passportuclub@gmail.com